Online Help

[ The Basics | Browsing | Searching | Article Collection | DocumentStore | Technical Assistance | Editorial Feedback ]

The Basics
O About Computing in Science and Engineering
O Getting Started
O Announcements
O Understanding Cookies and How this Journal Uses Them
O The AIP Online Journal FAQ
O Navigating AIP Online Journals
O Exiting AIP Online Journals
O An Acrobat Tutorial
O Tips for Searching the Online Databases
O Glossary of Useful Terms
O Statement of Copyright

Browsing

O HTML Limitations: Math; Author Affiliations
O Browsing the HTML Views
O Downloading PDF/PostScript Files from the HTML Views
O Using the PDF TOCs
O Saving PDF Files to Disk
O Using Gzipped (Compressed) PostScript Files
O Printing PDF Files

If your question on browsing the TOCs was not answered by any of the online help provided, please use the following form:

O Technical Support Request Form

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Searching the Online Databases

O Using the Verity Search Engine
O Tips for Searching the Online Databases
O Composing More Effective Author Name Queries (when initials are used)
O Downloading PDF/PostScript Files from the Verity Abstract Records

If your question on searching was not answered by any of the online help provided, please use the following form:

O Technical Support Request Form

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Article Collection

0 About Your Browser and Using this Service
0 Overview
0 How the Article Collection Works
0 More Information

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DocumentStore

0 What is the DocumentStore?
0 How This Service Works
0 Policies to be Aware Of
0 Recommended Software to Use with this Service
0 Customer Service
0 More Information

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Technical Assistance

Web Browsers

O Get the Latest version of Netscape
O Using Microsoft Internet Explorer With This Service
O How to Optimize Netscape for CISE Online Journals
O How to Configure Your Browser to Accept Cookies
O Information for Users of Other Browsers (NCSA Mosaic, Oracle PowerBrowser, etc.)

Acrobat Readers, Plug-ins, and PDF Viewers/Convertors

O Get the Latest Version of the Adobe Acrobat Reader
O How to Configure the Adobe Acrobat Reader for Use with Netscape
O How to Configure Your Web Browser for Use With Compressed PostScript (GZipped PS) Files
O A Note About the Weblink Plug-in
O Xpdf: A UNIX/Linux PDF Viewer
O Ghostscript/Ghostview

Tutorials, FAQs, & Optimization Tips

O An Acrobat Tutorial
O The AIP Online Journals FAQ
O Tips for Achieving Faster Document Loading

If your question was not answered by any of the online help provided, please use the following form:

O Technical Support Request Form

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Your Subscription

O Customer Service Contacts and Feedback
O How to Change Your Password
O What to Do if You've Forgotten Your Password

If your subscription-related question was not answered by any of the online help provided, please use the following form:

O Customer Service Query Form

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Editorial Feedback

Editorial feedback about the CISE Online Journal Service is welcomed and encouraged. Please use the following form:

O Send Feedback to the Editors

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