PRL Customer Service Contacts and Feedback
[ Feedback Forms | E-mail Addresses | Mailing Addresses ]
For specific queries, there are three types of feedback forms available to PRL users,
depending on the nature of the request: (1) Customer Service Query Form (used to
ask questions about your subscription, i.e., login failures,
password failures, etc.); (2) Technical Support Request Form
(used to report specific problems with the service or request
more detailed information on its use); (3) Editorial Feedback
Form (used to send suggestions and other comments to the
Editors).
It is recommended that you use the forms if possible, since it
will save you some time in phrasing your request.
PRL is designed to be available 24 hours a day, seven days
a week. Should it be necessary to perform system maintenance
or other service that requires a period of downtime, details
regarding it will be posted on the entry page.
Feedback Via Web Forms
(This requires a browser with form support.)
Feedback Via E-Mail
PRL Customer Service (for help with your subscription) can be reached at:
PRL Technical Support (for help with using the service) can be reached at:
Editorial feedback (comments, suggestions, etc.)
regarding PRL can be sent to the Editors at:
(Please use the feedback forms above whenever possible.)