There are three types of feedback forms available, depending on the nature of the request:
It is recommended that you use the forms if possible, since it will save you some time in phrasing your request.
This service is designed to be available 24 hours a day, seven days a week. Should it be necessary to perform system maintenance or other service that requires a period of downtime, details regarding it will be posted on the entry pages.
The Online Services Help Desk can be reached at:
1-800-874-6383 (United States and Canada)
516-576-2664 (other locations)
Alternate Phone Number: 516-620-2221 (all locations, Monday - Friday only)
516-349-9704 (FAX)
Correspondence to Customer Service can be addressed to:
Online Services Help Desk
c/o Online Services Division
The American Institute of Physics
Suite 1NO1, 2 Huntington Quadrangle
Melville, NY 11747-4502 USA