Scitation Online Journals: Customer Service Contacts and Feedback

Customer Service Contacts and Feedback

There are three types of feedback forms available, depending on the nature of the request:

It is recommended that you use the forms if possible, since it will save you some time in phrasing your request.

This service is designed to be available 24 hours a day, seven days a week. Should it be necessary to perform system maintenance or other service that requires a period of downtime, details regarding it will be posted on the entry pages.

Via Forms

Via E-Mail

help@scitation.org

Via Telephone/FAX

The Online Services Help Desk can be reached at: 1-800-874-6383 (United States and Canada)
516-576-2664 (other locations)
Alternate Phone Number: 516-620-2221 (all locations, Monday - Friday only)
516-349-9704 (FAX)

Written Correspondence

Correspondence to Customer Service can be addressed to:

Online Services Help Desk
c/o Online Services Division
The American Institute of Physics
Suite 1NO1, 2 Huntington Quadrangle
Melville, NY 11747-4502 USA